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Channel: Forrester Research Communities: Message List - The Customer Experience Index, 2014
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The Customer Experience Index, 2014

We opened a discussion thread on The Customer Experience Index, 2014 . I am interested in your thoughts and can answer any questions raised by the document.

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Re: The Customer Experience Index, 2014

Love the industry analysis - great work!

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Re: The Customer Experience Index, 2014

This is the BEST report!   So powerful.  thank you for doing this research. 

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